Terms of Service

Effective Date: January 1, 2025

Welcome to Accentrion Group. These terms of service govern your use of our website located at accenutrion.com and any services or products provided therein.

1. Scope of Engagement

This document applies to all consultancy engagements, digital materials, and physical items offered by Accentrion Group.

2. Consultancy Offerings

Accentrion Group provides expert guidance and support in accounting matters, including but not limited to analysis, reporting, and planning assistance.

3. Digital Materials

We supply downloadable resources such as guides, templates, and training modules in electronic format.

4. Physical Items

Our product selection includes tangible tools and printed literature, shipped to the address you specify.

5. Payment Terms

Full payment is required before commencement of any work, delivery of digital materials, or shipment of physical items. All prices are quoted in CHF and exclude any applicable duties or charges for shipping.

6. Refund Policy

6.1 Consultancy Offerings

Clients may request a full refund within 7 days of purchase. Requests must be submitted via Contact Us. Approved requests will be refunded to the original payment method within 14 days. Alternatively, clients may opt to transfer their scheduled session to another available date at no extra charge.

Once preparatory work, scheduling, or third-party coordination has begun, the engagement is considered delivered and is non-refundable. In such cases, clients may request a schedule change at no extra cost based on availability.

6.2 Digital Materials

Downloadable resources may be refunded in full if a request is made within 14 days of purchase and no download activity has occurred. After the materials have been accessed, the purchase is final and non-refundable.

6.3 Physical Items

Physical items may be sent back within 30 days of delivery for a full reimbursement of the purchase cost, provided items remain unused and in their original packaging. Shipping costs for sending back are the responsibility of the client. A reimbursement will be processed within 10 days of receipt of the item.

7. Amendments

Accentrion Group reserves the right to modify these terms at any time. Updated terms will be posted on this page with a new effective date.

8. Contact Information

Swiss National Bank
Börsenstrasse 15
8001 Zurich
Switzerland
Phone: +41763423214
Business ID: CHE-450.897.359